Privacy Policy
Effective date: 17/11/2025
FX MEDIA LLC values your privacy. This Privacy Policy explains what personal information we collect, how we use it, when we share it, and the choices and rights available to you. This is a template for general use. Replace the uppercase placeholders with your client’s specific details.
Introduction
This Privacy Policy applies to personal information collected through https://groundup-growth.com/ and through any related services, applications, or communications provided by FX Media LLC. By using our services or providing personal information, you accept the practices described in this Policy.
Information We collect
We collect personal information that you provide directly and information that is collected automatically when you use our services. Categories of information may include:
Contact information
• Full name
• Email address
• Postal address
• Phone number
• Other contact details you provide when registering, making inquiries, or communicating with us
Account and transaction information
• Username and password credentials
• Purchase history, order details, invoices, and billing information
• Payment method identifiers processed by third-party payment processors
Usage and device information
• IP address, browser type, operating system, and device identifiers
• Pages visited, links clicked, and time spent on pages
• Performance and diagnostic data and other analytics
Cookies and tracking technologies
• Cookies, web beacons, pixel tags, and similar technologies used to collect preferences, session data, and usage patterns
• Information collected through these technologies is used to improve and personalize the user experience
Sensitive information
• Sensitive categories of data are collected only where necessary, with explicit legal basis or consent, and with appropriate safeguards. If your service requires collecting sensitive data, list the specific types and purposes here.
How we use personal information
We use personal information for legitimate business purposes, including:
• To provide, operate, and maintain our services and to fulfill contractual obligations
• To process orders, payments, returns, and other transactions
• To communicate with you about your account, requests, appointments, and transactions
• To send marketing communications and promotional offers when you have consented to receive them; you may opt out at any time
• To analyze and improve our products, services, and website functionality
• To detect, prevent, and respond to fraud, security incidents, abuse, and other illegal activities
• To comply with legal, regulatory, or contractual obligations
SMS Communication and Consent
We may use SMS to communicate with you and provide updates, promotional offers, and other relevant information, including notifications related to payment failures, late payments, and reminders for booked calls. By providing your phone number and opting in to receive SMS messages, you consent to the use of your phone number for these purposes. Standard messaging rates may apply.
• In case of payment failure or late payments, you may receive SMS notifications to inform you of the issue and provide instructions for resolving it.
• Additionally, we may send SMS reminders to ensure you do not miss scheduled calls or appointments.
You can opt out of receiving SMS messages at any time by replying with "STOP" or following the instructions provided in the SMS. Please note that opting out of SMS messages may limit your access to certain services or promotional offers, and you may not receive important updates related to your account, payments, or scheduled appointments.
Data Retention
We will retain Personal Data that we collect and Process where we have a justifiable business need to do so and/or for as long as it is needed to fulfill the purposes outlined in this Privacy Policy. We may retain Personal Data as required by law, such as for tax, legal, or accounting purposes. When, in our reasonable discretion, we have no justifiable business need to Process your Personal Data (for example, after all of our necessary interactions have ended, our internal record keeping policies no longer require us to continue to Process your Personal Data, and we have no other legal obligations to retain your Personal Data), we will either delete it or anonymize it.
Sharing and disclosure
We may disclose personal information to:
• Service providers, contractors, and vendors who perform services on our behalf, such as hosting providers, payment processors, email and messaging platforms, and analytics providers
• Legal authorities or other parties when required by law, to respond to lawful requests, or to protect our rights or the safety of others
• Successors or parties involved in a business transaction, such as a merger, acquisition, or sale of assets
We do not sell personal information to third parties for marketing purposes.
Third party websites and links
Our website may contain links to third-party websites, services, or integrations. This Privacy Policy does not govern third-party practices. Review the privacy policies of any site or service you visit or connect to through our services.
International transfers
Personal information may be transferred to and processed in countries other than your country of residence. Those countries may have different data protection laws. When transfers occur, we will implement appropriate safeguards as required by applicable law.
Your choices and rights
Subject to applicable law, you may have rights regarding your personal information, including the right to:
• Access or request a copy of personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of personal information, subject to legal exceptions
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority
To exercise your rights or to opt out of marketing communications, contact us at
info@groundup-growth.com. We will verify requests in a reasonable manner to protect privacy and security.
Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. Measures may include encryption, secure access controls, and monitoring. No system is completely secure. In the event of a data breach that affects personal information, we will act in accordance with applicable law and notify affected individuals or authorities as required.
Children
Our services are not directed to children under 18. We do not knowingly collect personal information from children under that age. If we discover that we have collected personal information from a child without required parental consent, we will take steps to delete that information.
Changes to this privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on https://groundup-growth.com/ and indicate the effective date. Where required by law, we will notify you of material changes by email or other means.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at
info@groundup-growth.com
